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    Branding/
    Strategy

    The heart of any creative experience; we believe brand is an essential driver of business growth, and a differentiator in this noisy, time-poor communication landscape. Our strategic process is primed for developing new brands, or defining a coherent strategy ongoing for established brands. Our process ensures brands live and breathe from the inside-out. Before all of this we seek to understand what keeps CEO’s up at night; the burning business-critical issues that need to be addressed.

    / Turn left or right?
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    CX

    Forget industry buzzwords; we are passionate about the experience - it’s the only thing that unifies (or divides) us as humans. As organisations seek to understand the entire customer journey, experience planning can, and does, extend beyond traditional advertising touch-points. We offer one-off or on-going customer experience planning, identifying ‘pain and gain’ moments along the customer journey.

    / All hands on deck
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    Media

    Where it all ‘comes to life’; media should not be ‘blocks of pain’ or myopically traditional. Enigma’s nationally accredited media agency is passionate about the science and creativity behind media planning and buying. We have the strategic and buying muscle that you’d expect from the big media boys, we’re just a lot nicer to deal with.

    / Untangle this
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    PR

    Our relationships with brands and organisations are an essential currency in this time of earned media. Enigma PR specialises across media, business services, event management, crisis and issue management and Government relations. We know when to push for ‘shares’, when to put forward the straight line, and when to appropriately manage the unforeseen.

    / Say 'cheese'
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    Digital / Design / Production

    ‘Creating the Experience’ requires craft and skill. At Enigma Touch we ensure every branded touch-point is seamlessly crafted and honed. Never working in isolation, our talent works with the strategic and creative leads to put colour and life into the finished product, be it across all design disciplines, video content or digital end-to-end production.

    / Craft, craft and craft again